Shipping & Returns

Shipping Rates

Unless otherwise agreed.

UK shipments will be via the Royal Mail Ist Class Royal Mail recorded or Royal Mail Standard parcels. International shipments are made via Royal Mail Airmail service.

Shipping rates as follows:

UK
Royal Mail 1st Class Post GBP2.85 per order
Royal Mail 2nd Class Post GBP2.50 per order (Free with orders over £50)

Royal Mail Special (Next Day) delivery will be charged at the following rates:

0g – 1KG £7.00 per order
1KG – 2KG £9.00 per order

For this service, orders must be received before 4pm Monday – Friday. We do not offer delivery (or despatch) on Saturdays, or deliver on Sundays, Bank Holidays, Christmas Day, Boxing Day and New Years Day.

Next-Day Courier Service: Charged at GBP10.45 per order. Orders must be received before 3pm Monday – Friday for same-day despatch. We do not offer delivery (or despatch) on Saturdays, or deliver on Sundays, Bank Holidays, Christmas Day, Boxing Day and New Years Day.

Europe
Your shipping charge based on weight, will be calculated when you add goods to your shopping basket.

Rest of the world
Your shipping charge based on weight, will be calculated when you add goods to your shopping basket.

Customers are responsible for ensuring their address details are correct when placing an order, Dude That’s Cool Magic cannot be held liable for any lost orders relating to an incorrect address entered on an order. 

VAT

All prices on the website include a 20% VAT tax which is only applied to customers purchasing within the U.K.

Non-U.K. orders will not be charged the 20% VAT and the price will be reflected during checkout.

Returns Policy

We are in the business of selling magic secrets. For this reason we do not accept any returns unless an item is proven to be defective. And in the case an item is defective we can only offer a replacement . NOT a credit or refund. Before any replacement item is shipped returned we must first verify that the item is in fact defective. This does not affect your statutory rights.